European Betting & Gaming Times is written and edited by a small desk — who we are and how the sections are organised. Everything below goes to the same mailbox — write to the desk — and the form further down the page reaches it too.
Corrections
If a figure, a date, a licence number or a quotation on this site is wrong, write to us and say which page it is on and what the correct version is. A source helps: a regulator’s register entry, the operator’s own terms, a court or company filing. Every page here is built from a document, so a correction is settled by looking at that document rather than by argument. When a page changes after publication, the «Last reviewed» date at its foot changes with it.
Operators
If you run a site reviewed here and something in the review is out of date — a licence, a payment method, a bonus term, a support channel — send the current version and where it is published. Reviews are written from what an operator publishes, so a change on your own site is the fastest way to change what this one says. Requests to remove a review, to raise a verdict or to add a link are not commercial questions and are answered the same way: by what the published documents say.
Editorial and commercial enquiries
Pitches, tips about the industry, questions about how a page was put together and commercial enquiries all go to the same address. Say in the first line which of the four it is; it saves a round trip.
What this desk cannot do
European Betting & Gaming Times is not an operator, an agent or a regulator. It cannot open, close, verify or unblock an account, release a withdrawal, cancel a bonus or return a deposit — no one here has access to any of that. A dispute with a gambling site starts with that site’s own complaints procedure, and if it is not resolved there, with the regulator named on the site’s licence and with the alternative dispute resolution body that regulator appoints. If you are looking for help with gambling itself, the services listed on our player safety pages are free and independent of this site.